Safety is and will always be a top priority. Employees must do everything they can to ensure the safety of clients and co-workers.

• Put safety first.
• Understand and follow the safety and health rules and practices that apply to the job responsibilities.
• Take precautions necessary to protect Humble employees, clients and equipment from harmful or dangerous situation.
•  Practice safe lifting techniques. Practice good body mechanics as follows:
• • Keep head up (maintain proper posture and neck alignment).
  • Keep a neutral curve in back (bring the load in close to body and distribute the load symmetrically), making certain to move other obstacles out of the way;
  • Lift with legs; and
  • Never twist or turn while lifting.
• Immediately report accidents, injuries, hazards, unsafe practices or conditions to the Caregiver’s direct Supervisor or Humble Home Care Management.
• Not possess firearms or other weapons on clients premises.
• Not retaliate against or threaten anyone for the good faith reporting or supplying of information about conduct implications.

source: Homeatheartcare.com

The danger of cell phones has several elements:

• The caregiver is distracted by the phone call or the text messaging. This is the time you are paying for, but more importantly, during this time of distraction, your loved one could fall, take the wrong medication or just plain feel lonely and left out.
• Many elders have hearing problems. They may think the caregiver is talking to them and get confused when they respond and don’t get an answer.
• Someone with dementia may become paranoid. They hear a person talking to someone who isn’t there. This can lead the person with dementia to wonder who else is in the house and can become an issue that lasts far longer the phone call by the carer.

source: eldercarelink.com

Additionally please do not record or take photos of the patient without their consent. Don’t take photos or record patients who cannot give consent (Alzheimer’s or dementia) etc.

General Guidelines

You can help Humble Home Care L.L.C achieve its missions and values by respecting and applying its core values, which include:

• Keeping our client’s health, quality of life and well-being central in the design and delivery of services;
• Treating and interacting with our clients with respect, dignity, compassion, empathy, honesty and integrity while recognizing and maintaining confidentiality of client information.
• Being courteous and competent to clients, families, co-professionals and the community-at-large.
• Showing respect for all cultures, religions, ethnicities, sexual orientation, ages, gender and disabilities;
• Valuing, supporting, recognizing and appreciating other employees, as employees are the Agency’s greatest asset;
• Developing and maintaining positive relationships with the community, including local Home Care and Health Care personnel/organizations; and adhering to the professional code of ethics of the Home Care Industry.